Shipping policy

DESPATCH TIMES

Orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please check your spam folder if it doesn't arrive in your inbox.

We ship to the whole of the UK (Channel Islands included).
For USA shipping please visit www.bobbinycords.us 🇺🇸
For France or Belgium shipping please www.bobbinycordes.fr 🇫🇷

Delivery times and prices depend on the delivery method chosen:

Under £45 £45 or over

Standard Tracked Shipping

(2-3 working days)

 £3.5 FREE

Express Shipping

(Monday to Friday - 2pm daily cut-off)

 £5.5 £2

Daily cut-off time: 2pm (Mon to Fri)

Orders placed after Thursday 2pm and before Friday 2pm will arrive on the Saturday.

Orders placed after Friday 2pm and before Monday 2pm will arrive on the Tuesday.

When your order has shipped, you will receive an email notification from us. Depending on the delivery method, this email notification may include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 15 working days of receiving your shipping confirmation email, please contact us at hello@bobbinycords.co.uk with your name and order number, and we will look into it for you.